Job Title: Behavioral Health
Specialist
Location: Galveston and
Brazoria County
FLSA Status: Exempt
Working
Status: Full-time
w/benefits
Summary:
Provide Case
Management (CM) and therapeutic Skills Training for patients of Gulf Coast
Center (GCC). Primary responsibility will be coordinating and
implementing Texas Resiliency and Recovery (TRR) as part of an
interdisciplinary team. As part of an interdisciplinary team, and within
the scope of the team, the Behavioral Health Specialist will be responsible for
targeted services i.e., Therapeutic Rehab services utilizing the Illness
Management and Recovery curriculum, initial screenings and assessments to
potential GCC clients, completion of Adult Needs & Strength Assessments
(ANSA), Person Centered Recovery Plans (PCRP), & therapeutic skills
training or rehab to individuals presenting for behavioral health
services. The Behavioral Health Specialist may also provide brief
interventions such as crisis resolution and liaison between other programs and
organizations.
Gulf Coast Center is
committed to fostering an open, inclusive, and supportive environment that
welcomes and embraces diversity in all forms. Gulf Coast Center defines
diversity broadly including, but not limited to, race, ethnicity, abilities
(mental/physical), gender, gender identity, immigrant status, language,
religion, sexual orientation, socioeconomic status, veteran status, and age.
Gulf Coast Center embraces trauma sensitive and informed practices, provides
suicide safer care, and fosters a safe and compassionate environment that
promotes racial and health equity.
Job Duties: (To be
performed with or without accommodation as based on ADA requirements)
The Behavioral
Health Specialist will be responsible for the following:
Essential Job
Duties:
- Provides
therapeutic management strategies and clinical coordination to
individuals, groups, and family members as defined by GCC using evidence-based
strategies within the TRR model of care.
- Identifies
a current and discreet caseload as part of an interdisciplinary team.
- Serve
as a member of the treatment team coordinating and providing services as
needed.
- Actively
participate in team meetings as evidenced by discussion that is not only
specific to assigned caseload.
- Display
professionalism and team membership when representing program.
- Personnel
vacancy may result in temporary increase of caseload.
- Maintain
contact with designated staff daily regarding current work area and
retrieval of messages.
- Provide
initial screening in person, over the telephone, or tele video.
- Conduct
an intake interview and appropriate assessments to gather required
information.
- Completes
referrals to internal/external resources as clinically indicated.
- Develops
person-centered recovery plans based on patient's needs and preferences.
- Provides
crisis services to patients and walk-ins to the clinic as needed.
- Provides
monthly documented face to face hours of direct service per month to GCC
consumers and/or family members as indicated in the current Direct Service
Agreement for this position.
- Monitors
patients' requirements within the TRR model to ensure required services
are offered and meeting targeted monthly service provision standard for
identified caseload.
- Assure
treatment provided to patient relates to the individualized goals of
treatment plan.
- Utilizes
a variety of skills training methods to include areas such as
introduction, role play, behavioral reversal, in-vivo practice, and
coaching.
- Enters
accurate and appropriate RCM billing and documentation into SmartCare EHR
within 2 business days of service provision as appropriate to patients'
treatment plan and assignment in SmartCare.
- Maintains
compliance with all documentation for patients as assigned and as required
by the GCC policies and procedures within caseload.
- Conducts
the Child & Adolescent Needs and Strengths (CANS)Adult Needs &
Strengths Assessment (ANSA) every 3 or 6 months, respectively or as
clinically indicated for individuals as required & assigned.
- Responsible
for ensuring staff completion of initial & annual ANSA recertification
pursuant to the Praed Foundation & HHSC performance contract. A
lapse/expiration in certification will result in termination of
employment. Exception: If certification lapse/expiration is reported
to supervisor within 24 hours of expiration date, employee will be granted
opportunity to recertify by close of following business day. Any
lapse/expiration greater than 24 hours will result in termination of
employment.
- Additionally,
all certified practitioners are responsible for participating in
semi-annual quality assurance training activity conducted by the
identified ANSA Super User
- Participate
in Medicaid Administrative Claiming (Random Moment in Time) process.
- Through
a system of care, helps to establish baseline data & assists with
tracking vital health indicators as a part of CCBHC & all grant outcome
measure requirements.
- Treat
all individuals with the utmost courtesy, decency, and respect.
- Provide
responsive, and efficient services.
- Interact
with staff, consumers, local entities and advocacy groups to provide a
service that meets local needs.
- Provide
highest level of Customer Service for both internal and external
customers.
- Required
to report personnel leave; flex time and emergency leave to assigned
supervisor.
- Strict
adherence to the professional, ethical, and legal requirements set forth
in GCC's Business Code of Conduct as well as the Corporate Compliance
Plan.
- Consistent
adherence to the Center's Dress Code.
- Consistent
adherence to Center safety guidelines and expectations.
- May
be required to travel within Brazoria and Galveston Counties.
- Out
of region travel may be required to attend trainings.
- Must
maintain a clear driving record and driver's license in accordance with
our Driver Policy.
- Requires
current Texas Driver's License, reliable transportation and must maintain
current auto liability insurance.
Non-Essential Job
Duties:
Supervision:
- Receives
direct supervision from the Clinic Program Manager.
Required
Education:
- Requires
a master's degree in the behavioral sciences field of study from an
accredited college or university pursuing licensure.
Preferred
Education/Licensure/Certifications:
Required
Licensure/Certifications:
- LPC
Associate or LMSW pursuing LCSW
Required Experience:
- One
to two years full-time experience in human services is required.
Preferred
Experience:
- Two
years full-time experience in human services preferred.
Abilities/Traits:
- General
knowledge of mental disorders.
- Self-motivated
with good time management skills.
- Good
interpersonal skills.
- Must
have a demonstrated ability to operate video/virtual format of
communication.
- Needs
to establish cooperative relationships and work with individuals seeking
services, other professionals, and organizations.
- Ability
to establish cooperative relationships with consumers and their families.
- Mature
problem-solving approach to daily work.
- Ability
to anticipate and react calmly in emergency situations.
- Knowledge
of local social service network.
- Ability
to express self clearly and effectively, orally and in writing.
- Requires
ability to work within a team approach.
- Requires
proficiency with computer skills, programs and email.
Working
Conditions:
- Work
will be performed in the Office, Field and/or remotely setting(s).
- May
require varied work hours depending on need of clients.
- Out
of region travel may be required to attend trainings.
- May
require travel to various locations within Brazoria and Galveston
Counties. Requires current Texas Driver's License, reliable transportation
safe and current with all state requirements, and liability insurance.
Special Projects:
- Assist
supervisor when requested to complete special projects and complete all
assignments within a time frame negotiated with the supervisor. Completion
of other duties as assigned by supervisor as it relates to the program and
position.
Job Related
Physical/Mental Requirements & Environmental Conditions:
Physical:
- Ability
to transport, adjust and/or move items up to 55 lbs.
- Ability
to ascend/descend stairs.
- Ability
to remain in a stationary position for long periods of time.
- Ability
to handle objects.
- Ability
to operate office equipment.
- Ability
to move around within an office setting and/or other locations as needed;
may include ability to bend/twist, kneel/stoop and/or reach for items.
- Ability
to push/pull, crawl/squat as it relates to PMAB requirements; may be
required to perform PMAB restraints as it relates to program requirements.
- Ability
to detect and write effectively.
- Ability
to hear (with or without aid).
- Ability
to have visual acuity to operate a motor vehicle and observe objects
within work setting.
Mental:
- Ability
to accept constructive criticism.
- Ability
to maintain regular attendance.
- Ability
to understand, communicate and comprehend accurate information with others
in English.
- Ability
to reason and analyze effectively.
- Ability
to solve practical problems as it relates to position.
- Required
to pass and maintain all Center mandated trainings.
Work
Site/Environmental Conditions:
- Ability
to work alone.
- Ability
to work closely with others.
- Ability
to work closely with clients and/or family members with poor hygiene.
- Ability
to work long and/or irregular hours.
- May
be subjected to hostile environment.
- May
be subjected to high crime environment.
- Potential
exposure to tobacco products.
- May
be subjected to both inside and outside environmental conditions.
- Subject
to standard noise levels within working environment.
- Travel
by motor vehicle, van, bus, or plane may be required.
Qualified
individuals must be able to perform these functions with or without reasonable
accommodations as based on ADA requirements.