Job Title: Behavioral Health Specialist
Location: Brazoria County
FLSA Status: Exempt
Working Status: Full-time w/benefits
Summary:
Provide Case Management
(CM) and therapeutic Skills Training for patients of Gulf Coast Center
(GCC). Primary responsibility will be coordinating and implementing Texas
Resiliency and Recovery (TRR) as part of an interdisciplinary team. As part
of an interdisciplinary team, and within the scope of the team, the Behavioral
Health Specialist will be responsible for targeted services i.e., Therapeutic
Rehab services utilizing the Illness Management and Recovery curriculum,
initial screenings and assessments to potential GCC clients, completion of Adolescent
Needs and Strengths Assessment (CANS), Person Centered Recovery Plans (PCRP),
& therapeutic skills training or rehab to individuals presenting for
behavioral health services. The Behavioral Health Specialist may also
provide brief interventions such as crisis resolution and liaison between other
programs and organizations.
Gulf Coast Center is
committed to fostering an open, inclusive, and supportive environment that
welcomes and embraces diversity in all forms. Gulf Coast Center defines
diversity broadly including, but not limited to, race, ethnicity, abilities
(mental/physical), gender, gender identity, immigrant status, language,
religion, sexual orientation, socioeconomic status, veteran status, and age. The
Gulf Coast Center embraces trauma sensitive and informed practices, provides
suicide safer care, and fosters a safe and compassionate environment that
promotes racial and health equity.
Job Duties: (To be
performed with or without accommodation as based on ADA requirements)
The Behavioral Health
Specialist will be responsible for the following:
Essential Job Duties:
- Provides therapeutic management strategies and clinical
coordination to individuals, groups, and family members as defined by GCC
using evidence-based strategies within the TRR model of care.
- Identifies a current and discreet caseload as part of
an interdisciplinary team.
- Serve as a member of the treatment team coordinating
and providing services as needed.
- Actively participate in team meetings as evidenced by
discussion that is not only specific to assigned caseload.
- Display professionalism and team membership when
representing program.
- Personnel vacancies may result in a temporary increase
of caseload.
- Maintain contact with designated staff daily regarding
current work area and retrieval of messages.
- Provide initial screening in person, over the
telephone, or tele video.
- Conduct an intake interview and appropriate assessments
to gather required information.
- Completes referrals to internal/external resources as
clinically indicated.
- Develops person-centered recovery plans based on
patient's needs and preferences.
- Provides crisis services to patients and walk-ins to
the clinic as needed.
- Provides monthly documented face to face hours of
direct service per month to GCC consumers and/or family members as
indicated in the current Direct Service Agreement for this position.
- Monitors patients' requirements within the TRR model to
ensure required services are offered and meets targeted monthly service
provision standard for identified caseload.
- Assure treatment provided to patient relates to the
individualized goals of treatment plan.
- Utilizes a variety of skills training methods to
include areas such as introduction, role play, behavioral reversal,
in-vivo practice, and coaching.
- Enters accurate and appropriate RCM billing and
documentation into SmartCare EHR within 2 business days of service
provision as appropriate to patients' treatment plan and assignment in
SmartCare.
- Maintains compliance with all documentation for
patients as assigned and as required by the GCC policies and procedures
within caseload.
- Conducts the Child & Adolescent Needs and Strengths
(CANS) every 3 months, respectively or as clinically indicated for
individuals as required & assigned.
- Responsible for ensuring staff completion of initial
& annual CANS recertification pursuant to the Praed Foundation &
HHSC performance contract. A lapse/expiration in certification
will result in termination of employment. Exception: If
certification lapse/expiration is reported to supervisor within 24 hours
of expiration date, employee will be granted opportunity to recertify by
close of following business day. Any lapse/expiration greater than
24 hours will result in termination of employment.
- Additionally, all certified practitioners are
responsible for participating in semi-annual quality assurance training
activity conducted by the identified CANS Super User
- Participate in Medicaid Administrative Claiming (Random
Moment in Time) process.
- Through a system of care, helps to establish baseline
data & assists with tracking vital health indicators as a part of
CCBHC & all grant outcome measure requirements.
- Treat all individuals with the utmost courtesy,
decency, and respect.
- Provide responsive, and efficient services.
- Interact with staff, consumers, local entities, and
advocacy groups to provide a service that meets local needs.
- Provide highest level of Customer Service for both
internal and external customers.
- Required to report personnel leave; flex time and
emergency leave to assigned supervisor.
- Strict adherence to the professional, ethical, and
legal requirements set forth in GCC's Business Code of Conduct as well as
the Corporate Compliance Plan.
- Consistent adherence to the Center's Dress Code.
- Consistent adherence to Center safety guidelines and
expectations.
- May be required to travel within Brazoria and Galveston
Counties.
- Out-of-region travels may be required to attend training.
- Must maintain a clear driving record and driver's
license in accordance with our Driver Policy.
- Requires current Texas Driver's License, reliable
transportation and must maintain current auto liability insurance.
Non-Essential Job
Duties:
Supervision:
- Receives direct supervision from the Clinic Program
Manager.
Required Education:
- Requires a master's degree in the behavioral sciences
field of study from an accredited college or university pursuing
licensure.
Preferred
Education/Licensure/Certifications:
Required
Licensure/Certifications:
- LPC Associate or LMSW pursuing LCSW.
Required Experience:
- One to two years full-time experience in human services
is required.
Preferred Experience:
- Two years full-time experience in human services
preferred.
Abilities/Traits:
- General knowledge of mental disorders.
- Self-motivated with good time management skills.
- Good interpersonal skills.
- Must have a demonstrated ability to operate
video/virtual format of communication.
- Needs to establish cooperative relationships and work
with individuals seeking services, other professionals, and
organizations.
- Ability to establish cooperative relationships with
consumers and their families.
- Mature problem-solving approach to daily work.
- Ability to anticipate and react calmly in emergency
situations.
- Knowledge of local social service network.
- Ability to express self clearly and effectively, orally
and in writing.
- Requires ability to work within a team approach.
- Requires proficiency with computer skills, programs,
and email.
Working Conditions:
- Work will be performed in the Office, Field and/or
remotely setting(s).
- May require varied work hours depending on the need of
clients.
- Out-of-region travels may be required to attend training.
- May require travel to various locations within Brazoria
and Galveston Counties. Requires current Texas Driver's License, reliable
transportation safe and current with all state requirements, and liability
insurance.
Special Projects:
- Assist supervisor when requested to complete special
projects and complete all assignments within a time frame negotiated with
the supervisor. Completion of other duties as assigned by supervisor as it
relates to the program and position.
Job Related
Physical/Mental Requirements & Environmental Conditions:
Physical:
- Ability to transport, adjust and/or move items up to 55
lbs.
- Ability to ascend/descend stairs.
- Ability to remain in a stationary position for long
periods of time.
- Ability to handle objects.
- Ability to operate office equipment.
- Ability to move around within an office setting and/or
other locations as needed; may include ability to bend/twist, kneel/stoop
and/or reach for items.
- Ability to push/pull, crawl/squat as it relates to SAMA
requirements; may be required to perform SAMA restraints as it relates to
program requirements.
- Ability to detect and write effectively.
- Ability to hear (with or without aid).
- Ability to have visual acuity to operate a motor
vehicle and observe objects within work setting.
Mental:
- Ability to accept constructive criticism.
- Ability to maintain regular attendance.
- Ability to understand, communicate and comprehend
accurate information with others in English.
- Ability to reason and analyze effectively.
- Ability to solve practical problems as it relates to
position.
- Required to pass and maintain all Center mandated
trainings.
Work Site/Environmental
Conditions:
- Ability to work alone.
- Ability to work closely with others.
- Ability to work closely with clients and/or family
members with poor hygiene.
- Ability to work long and/or irregular hours.
- May be subjected to hostile environment.
- May be subjected to high crime environment.
- Potential exposure to tobacco products.
- May be subjected to both inside and outside
environmental conditions.
- Subject to standard noise levels within the working
environment.
- Travel by motor vehicle, van, bus, or plane may be
required.
Qualified individuals
must be able to perform these functions with or without reasonable accommodation
based on ADA requirements.