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COAST CENTER - JOB DESCRIPTION
Job Title: Continuity of Services Coordinator
and Galveston Counties
FLSA Status: Non-Exempt
Working Status: Full
Time with Benefits
Facilitates the development and/or coordination of services for individuals residing at facilities of Texas Health & Human Services Commission (HHSC) who are or may be recommended for community living and facilitates the coordination of services for individuals residing in the community who are requesting admission to a community-based or state IDD (Intellectual Developmental Disability) facility. Accurate documentation of these services is required. The work environment is a combination of field work (home/site visits, etc.) and office work.
Center operates under a trauma-informed approach based on the six key principles
of Safety, Trustworthiness & Transparency, Peer Support, Collaboration
& Mutuality, Empowerment & Choice, and Cultural, Historical &
Duties: (To be performed with or without accommodation as based on ADA
The Continuity of Services Coordinator will be responsible for the following:
- Residential Placements - Assist individuals and families/LAR's seeking residential placement in community-based or state IDD facilities including providing information, assembling documentation and packets, completing required paperwork, assisting with the court process, as needed; and developing permanency plans for individuals under the age 22 as needed.
- Person-Directed Planning (PDP) - Responsible for coordinating PDP development for individuals enrolling into HCS includes facilitating initial planning meeting; assisting in developing individual budgets (IPC); suggesting referrals to community resources; identifying issues to be resolved; maintaining communication with others involved in the planning and advocating for service needs on behalf of the participant.
- Monitoring - Responsible for monitoring the status of individuals from The Gulf Coast Center currently residing in State IDD (Intellectual Developmental Disability) Facilities; participating in IDT's; reviewing community option information with individuals, families/LAR and facility staff.
- Representation - Responsible for representing the Center at statewide and area meetings as a representative or program/service area (e.g. CRCG; Interagency Council) includes Medicaid program planning, development and interagency coordination.
- MAC Study - Participates in Medicaid Administrative Claiming time study and attend all required trainings.
- Will be responsible and accountable
for the adherence to and promotion of the agency compliance policy and will
require communication with various departments to foster, develop and continue
our community partnerships as it relates to the position.
- Treat all individuals with the utmost
courtesy, decency and respect.
- Provide responsive, and efficient
- Interact with staff, consumers, local
entities and advocacy groups to provide a service that meets local needs.
- Provide highest level of Customer
Service for both internal and external customers.
- Required to report personnel leave;
flex time and emergency leave to assigned supervisor.
- Strict adherence to the professional,
ethical, and legal requirements set forth in GCC's Business Code of Conduct as
well as the Corporate Compliance Plan.
- Consistent adherence to the Center's
- Consistent adherence to Center safety
guidelines and expectations.
- May be required to travel within
Brazoria and Galveston Counties.
- Out of region travel may be required
to attend trainings.
- Must maintain a clear driving record
and driver's license in accordance with our Driver Policy.
- Requires current Texas Driver's
License, reliable transportation and must maintain current auto liability
direct supervision from IDD Program Manager
- Bachelor's degree from an accredited college or university with a major in social, behavioral, health or human services or minimum qualification identified in Chapter 2, Subchapter F of the Rules of Texas Administrative Code Title 40, Part I
- Minimum one year experience working with individuals with IDD.
- Knowledge of IDD resources, good interpersonal skills, knowledge of the social service network, good time management/organizational skills.
- Ability to
express self clearly and effectively, orally and in writing.
ability to work within a team approach.
proficiency with computer skills, programs and email.
- Work will be
performed in the Office setting.
- May require
varied work hours depending on need of clients.
- Out of
region travel may be required to attend trainings.
- May require
travel to various locations within Brazoria and Galveston Counties. Requires
current Texas Driver's License, reliable transportation safe and current with
all state requirements, and liability insurance.
supervisor when requested to complete special projects and complete all
assignments within a time frame negotiated with the supervisor. Completion of
other duties as assigned by supervisor as it relates to the program and
Physical/Mental Requirements & Environmental Conditions:
to transport, adjust and/or move items up to 55 lbs.
to ascend/descend stairs.
to remain in a stationary position for long periods of time.
to handle objects.
to operate office equipment.
to move around within an office setting and/or other locations as needed; may
include ability to bend/twist, kneel/stoop and/or reach for items.
to push/pull, crawl/squat as it relates to PMAB requirements; may be required
to perform PMAB restraints as it relates to program requirements.
to detect and write effectively.
to hear (with or without aid).
to have visual acuity to operate a motor vehicle and observe objects within
to accept constructive criticism.
to maintain regular attendance.
to understand, communicate and comprehend accurate information with others
to reason and analyze effectively.
to solve practical problems as it relates to position.
to pass and maintain all Center mandated trainings.
to work alone.
to work closely with others.
to work closely with clients and/or family members with poor hygiene. Ability
to work long and/or irregular hours.
be subjected to hostile environment.
be subjected to high crime environment.
exposure to tobacco products.
be subjected to both inside and outside environmental conditions.
to standard noise levels within working environment.
by motor vehicle, van, bus or plane may be required.
Qualified individuals must be able to perform
these functions with or without reasonable accommodations as based on ADA