Are you seeking a career where you can make a difference? Gulf Coast Center (GCC) recruits people who are committed to compassionate, person-centered service. Join our team today!

• Monday - Friday 8a-5p
• 12 Paid Holidays each year (in addition to time off accrual)
• Great Benefits
• 5% Salary increase upon 90 days of employment
• Starting rate of pay based on experience doing a similar role

GULF COAST CENTER - JOB DESCRIPTION

Job Title: Data Analyst

Location: Remote serving Brazoria and Galveston Counties

FLSA Status: Non-Exempt

Working Status: Full Time with Benefits

Summary:

The Data Analyst supports organizational excellence by overseeing data-driven processes that monitor, evaluate, and improve program performance across the Center. Responsibilities include conducting audits, analyzing satisfaction surveys, and tracking performance through multiple databases. The Data Analyst compiles and develops reports to inform the Executive Teams, meet project deadlines, and advance organizational goals. This role requires independence, attention to detail, adherence to deadlines, and strict confidentiality in handling sensitive information.

Gulf Coast Center is committed to fostering an open, inclusive, and supportive environment that welcomes and embraces diversity in all forms. Gulf Coast Center defines diversity broadly including, but not limited to, race, ethnicity, abilities (mental/physical), gender, gender identity, immigrant status, language, religion, sexual orientation, socioeconomic status, veteran status, and age. Gulf Coast Center embraces trauma sensitive and informed practices, provides suicide safer care, and fosters a safe and compassionate environment that promotes racial and health equity.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

The Data Analyst will be responsible for the following:

Essential Job Duties:

• Data Collection and Processing:
  • Extract, transform, and load (ETL) data from various sources.
  • Clean and preprocess data to ensure accuracy and consistency.
  • Develop scripts and workflows to automate data collection and processing tasks.
• Data Analysis and Interpretation:
  • Perform exploratory data analysis to uncover trends, patterns, and anomalies.
  • Apply statistical and analytical techniques to derive insights from complex datasets. Conduct hypothesis testing and predictive modeling to support business objectives.
• Data Visualization and Reporting:
  • Create visually appealing and interactive dashboards, reports, and presentations.
  • Communicate findings and recommendations to stakeholders using data visualization tools.
  • Collaborate with cross-functional teams to design and deliver actionable insights.
• Data Quality Assurance:
  • Validate data accuracy, completeness, and integrity.
  • Identify and address data quality issues and discrepancies.
  • Implement data quality controls and monitoring mechanisms.
• Business Intelligence and Decision Support:
  • Partner with business units to define key performance indicators (KPIs) and metrics.
  • Collaborating with programmers and organizational leaders to identify opportunities for process improvements, recommend system modifications, and develop policies for data governance.
  • Provide decision support through ad-hoc analysis and scenario modeling.
• Continuous Learning and Development:
  • Stay abreast of industry trends, best practices, and emerging technologies in data analytics.
  • Participate in training programs and professional development opportunities.
  • Share knowledge and insights with colleagues to foster a culture of continuous learning.
• Treat all individuals with the utmost courtesy, decency and respect.
• Provide responsive and efficient services.
• Interact with staff, consumers, local entities and advocacy groups to provide a service that meets local needs.
• Provide highest level of Customer Service for both internal and external customers.
• Required to report personnel leave; flex time and emergency leave to assigned supervisor.
• Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
• Consistent adherence to the Center's Dress Code.
• Consistent adherence to Center safety guidelines and expectations.
• May be required to travel within Brazoria and Galveston Counties.
• Out of region travel may be required to attend trainings.
• Must maintain a clear driving record and driver's license in accordance with our Driver Policy.
• Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

Non-Essential Job Duties:

• N/A

Supervision:

• Receives direct supervision from Director of Business Technology and Transformation

Required Education:

• Minimum requirements would include Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, or related field.

Preferred Education/Licensure/Certifications:

• Master's degree in Statistics, Mathematics, Computer Science, Economics, or related field

Required Licensure/Certifications:

• NA

Required Experience:

• One to two years of progressive responsibility and experience in data analysis, business intelligence, quality assurance or related roles

Preferred Experience:

• Electronic medical record experience preferred, familiarity with CMBHS and Smartcare.

Abilities/Traits:

• Proficiency in data analysis tools and programming languages (e.g., SQL, Python, R, etc.).
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and collaboratively in a fast-paced environment.
• Experience with data visualization tools (e.g., Tableau, Power BI, etc.) is a plus.
• Knowledge of machine learning and data mining techniques is desirable.
• Must be able to articulate clearly and effectively using good grammar verbally and in writing, as well as ability to make constructive use of professional supervision.
• Requires ability to work within a team approach.
• Must be able to work independently and organize work effectively using time management tools.
• Requires proficiency with computer skills, programs and email.

Working Conditions:

• Work will be performed in the Office and/or Remotely setting(s).
• May require varied work hours depending on the need of clients.
• Out-of-region travel may be required to attend trainings.
• May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

Special Projects:

• Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties assigned by supervisor as it relates to the program and position.

Job Related Physical/Mental Requirements & Environmental Conditions:

Physical:

• Ability to transport, adjust and/or move items up to 55 lbs.
• Ability to ascend/descend stairs.
• Ability to remain in a stationary position for long periods of time.
• Ability to handle objects.
• Ability to operate office equipment.
• Ability to move around within an office setting and/or other locations as needed; may include ability to bend/twist, kneel/stoop and/or reach for items.
• Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements. Ability to detect and write effectively.
• Ability to hear (with or without aid).
• Ability to have visual acuity to operate a motor vehicle and observe objects within work setting.

Mental:

• Ability to accept constructive criticism.
• Ability to maintain regular attendance.
• Ability to understand, communicate and comprehend accurate information with others in English.
• Ability to reason and analyze effectively.
• Ability to solve practical problems as it relates to position.
• Required to pass and maintain all Center mandated trainings.

Work Site/Environmental Conditions:

• Ability to work alone.
• Ability to work closely with others.
• Ability to work closely with clients and/or family members with poor hygiene. Ability to work long and/or irregular hours.
• May be subjected to hostile environment.
• May be subjected to high crime environment.
• Potential exposure to tobacco products.
• May be subjected to both inside and outside environmental conditions.
• Subject to standard noise levels within working environment.
• Travel by motor vehicle, van, bus or plane may be required.

Qualified individuals must be able to perform these functions with or without reasonable accommodations as based on ADA requirements.