VOCA Trauma/Crisis Response Counselor

Do you have a passion for helping others and seeking a career where you can make a difference? Then join our team where we have proven to be a strong, self-sufficient and timeless cornerstone of our community committed to connecting and serving people where they live.

Job description: VOCA Trauma/Crisis Response Counselor 

General Description: 

The Trauma Counselor is responsible for providing clinical assessment and intensive, specialized mental health treatment to children, adolescents, and adults affected by traumatic events, disaster, or crisis events. Mental health treatment may be provided in office, Resiliency Center, home, school, child care center or other setting based on individual/family needs. The Trauma Counselor will connect to available community resources and provide community education and response as needed as well.  Responsible for adhering to VOCA grant requirements and flexibility and work with the understanding that therapeutic interventions may be needed across situations and needs as a response to events in the community. Knowledge base must include working with diverse populations, age-groups, and cultures. 

Primary Job Functions: 

  • Demonstrate flexibility in providing trauma or crisis intervention therapeutic support to the community in response to traumatic events (inclusive of man-made, natural disaster, or terroristic threat)
  • Provide individual and/or family counseling to children/adolescent victims based on individual needs. Settings may include, but not limited to, in schools, homes, child care centers or other settings based on individual/family needs
  • Provide consultation and coordination to client's schools, teachers, and other involved parties as appropriate
  • Provide counseling to secondary victims as appropriate/needed
  • Coordinate services with referral sources and other involved parties
  • Participate in ongoing clinically-relevant training to ensure treatment fidelity and knowledge of innovative trauma- and grief-informed treatments
  • Serve as member of the interdisciplinary treatment team providing therapy and crisis intervention services as needed
  • Provide services in a trauma-informed, culturally sensitive manner
  • Utilize electronic health record in order to consistently monitor and complete required documentation as indicated by contract standards. 
  • All documentation is complete, accurate and clear as required by GCC Consumer Records Procedure within 2 business days and ready to be filed within 7 days.
  • Display professionalism and team membership when representing program throughout daily work
  • Participate in team meetings as requested to provide clinical continuity.  Consistently practice provision of follow up and communication related to all services provided.  This is inclusive of other agencies, families and team
  • Meet or exceed the established performance requirement for entire caseload each month.  Meet all productivity measures determined by leadership staff
  • Effectively communicate with assigned team, collaborative agency members and leadership staff regarding service delivery, continuity of care and employment/administrative issues 
  • Report personnel leave; flex time and emergency leave to assigned supervisor 
  • Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct, Corporate Compliance Plan, and Policies and Proceudres.  Consistent adherence to the Center's Dress Code.
  • Maintain current status of all required trainings as directed by GCC.

Working Conditions:

  • Office and Community work environment.
  • Direct service environment.
  • Travel Required.
  • May require irregular work hours.

Required Skills: 

  • Strong interpersonal skills 
  • Good written, verbal communication, and computer skills
  • Good time and organization management skills. 
  • Knowledge of the social service network. 
  • Innovative thinker who is positive, proactive, and readily embraces change. 
  • Ability to handle persons served professionally during all interactions. 

Preferred qualifications:

  • Minimum of 2 years experience working with children, adolescents, and families
  • Knowledge of treatment needs related to trauma, crisis, and disaster mental health
  • Experience in interacting with the criminal justice system or victim's assistance knowledge 
  • Ability to organize time effectively and to meet assigned work demands
  • Bilingual preferred, although not required 


  • Mental health, traumatic grief and loss, disaster response, crime victims' support, or crisis work experience preferred. 


  • Requires Master's degree in social, behavioral, or human services from an accredited college or university; must be fully licensed or licensed intern in designated field. 
  • Individual must have computer skills and successfully complete all GCC training requirements. 
  • Valid Texas driver's license required. 

Work Status: 

  • Full time, non exempt 40 hours. Under immediate to general supervision from the program manager. 


  • Travel required throughout Galveston and Brazoria County. Mileage reimbursed at .54/mile or possible use of a center vehicle as available.