Mental Health First Aid Outreach Coordinator - New Requirements Updated On 12/4/2019

New Requirements have been updated and posted as of 12/4/2019.

Do you have a passion for helping others and seeking a career where you can make a difference? Then join our team where we have proven to be a strong, self-sufficient and timeless cornerstone of our community committed to connecting and serving people where they live.

Job Title:   Mental Health First Aid Outreach Coordinator

Location:  Brazoria and Galveston Counties. 

Status: Non-Exempt

    Full-time with benefits


The goal for the Mental Health First Aid (MHFA) Outreach Worker/Coordinator is to increase awareness of MHFA training, increase the number of MHFA training sessions available, and increase the number of overall training completed within the Brazoria and Galveston counties. It is the responsibility of the Outreach Worker/Coordinator to ensure that all requirements listed in the HHSC Mental Health First Aid contract are met in additional to responsibilities outlined below.

This position will work under direction of the Chief Human Resources Officer, with limited latitude for the use of initiative and independent judgment.

Job Duties:

The MHFA Outreach Worker/Coordinator will be responsible for the following duties:

Work closely with the Mental Health First Aid instructors to fulfill duties and contact requirements.

Will be responsible for providing HHSC all required documentation for billing reimbursement and maintaining the HHSC SharePoint record.

Will be responsible for communicating with HHSC all required information including upcoming classes, surveys, online documentation and any other items as needed.

Will be responsible for maintaining fiscal reporting related to MHFA.

Will be responsible for entering training classes onto the National Council website to ensure outside registration is open to the Community.

Will be responsible for entering completed training and evaluations into the National Council website for all training within 48 hours of a completed course.

Will be the community partner in educating, marketing and promoting MHFA classes within Brazoria and Galveston counties.

Will be the community partner collaborating with educational entities to include local K-12 and higher education within Brazoria and Galveston counties.

Will be responsible for developing a regional plan to provide MHFA classes in both Brazoria and Galveston counties.

Will be responsible for preparing, coordinating and facilitating training with other MHFA trainers and community partners.

Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to MHFA.

Will be required to travel with Brazoria and Galveston.

Must maintain a clear driving record and drivers license in accordance with our Driver Policy.

Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

Out of region travel may be required to attend training or work in various ESC regions, or to assist other community centers with MHFA training.


Receives direct supervision from the Chief Human Resources Officer.

Required Education:

Graduation with a bachelor's degree from an accredited college or university in social, behavioral or human services field.

Minimum MHFA certification training received, but preference given to MHFA instructor certified candidate.

Required Experience:

Minimum of two years experience in field relating to Behavioral Health.

One-year experience in public speaking, presentation skills and minimum of one-year experience as a trainer/instructor.

Will be required to obtain MHFA instructor certification in both Youth and Adult within a short period of time if not currently certified. Preference given to candidate already certified in at least one module.

The MHFA Outreach Worker/Coordinator will also need to maintain instructor certification of MHFA Adult and Youth.

One year of business marketing/development required.

Must have familiarity with Microsoft Office programs, Windows 10, basic knowledge of setting up audiovisual equipment as it relates to preparation for training and presentations.

Preferred Experience:

Certified MHFA instructor in at least one module: Adult or Youth.

Two or more years as trainer/instructor.

Two or more years business marketing/development.

Two or more years public speaking, presentation skills.

Preferred Bi-lingual

Master's Degree


Educational presentation teaching and instruction required.

Working knowledge of Mental Health First Aid

Self motivated with good time management skills.

Good interpersonal and communication skills.

Ability to establish cooperative relationships with GCC clients and community organizations / members.

Problem solving and antonymous approach to daily work.

Knowledge of teaching / presentation methods and learning styles.

Ability to express self clearly and effectively, orally and in writing.

Demonstrated ability to work within a team approach.

Demonstrated computer skills.

Working conditions:

Work will be performed in the office, classroom and community settings.

Required travel to various locations to present training within Brazoria and Galveston counties.  Required travel to various business locations in Brazoria and Galveston counties to educate and market MHFA courses.

May require varied work hours depending on need of clients for MHFA class schedules to include weekends.

Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

Out of region travel may be required to attend training or work in various ESC regions, or to assist other community centers with MHFA training.

Job Related Physical Requirements:

Must be able to perform moderate lifting and carrying of up to 50 lbs, pushing, stooping, repeated bending, reaching above shoulder, simple grasping, hearing, walking, sitting, and twisting. 

Must have ability to see, write, operate office equipment,

Ability to operate a motor vehicle and have depth perception.

Qualified individuals must be able to perform these functions with or without reasonable accommodations.

Corporate Compliance Requirements:

Strict adherence to the processional, ethical, and legal requirements set forth in the center's business code of conduct as well as the corporate compliance plan and the licensing board.

Must pass and maintain all Center mandated training.

Certifications Required:

Ability to obtain and maintain MHFA Adult and Youth certifications.

Special Projects:

Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor.  Completion of other duties as assigned by supervisor.