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Job Title: Nurse - RN

Location: Galveston, TX

FLSA Status: Exempt

Working Status: Full Time with Benefits


Reporting to the Chief Nursing Officer (CNO) & onsite Program Manager, the Behavioral Health registered nurse performs direct patient care & healthcare administrative work within outpatient clinic setting.  Duties include coordination of medication clinics and follow-up of adult population diagnosed with severe & persistent mental illness receiving complex pharmacological management and psychiatric diagnostic evaluation services.  Provides patient education & guidance about medication and possible side effects.  Additional duties include provision of other medication-related services & psychosocial rehabilitative supports to facilitate recovery as outlined in the Texas Resiliency & Recovery service array.  As a part of care coordination, provides follow-up to prescriber orders, including referrals to internal/external provider(s) as clinically appropriate.  As an RN and trained Qualified Mental Health Professional, may assist with the provision of crisis intervention services when clinically warranted, including safety monitoring when determined necessary. In partnership with treatment team members, is responsible for ensuring quarterly & semi-annual achievement of identified HHSC performance contract measures with goal of improving patient health outcomes.   

Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

The Nurse - RN will be responsible for the following:

Essential Job Duties:

  • Serve as patient advocate and navigator to facilitate healthcare access to persons served. 

  • Participate in Patient-Centered Medical Home team meetings.

  • Facilitate health and disease patient education, including COVID precautions. 

  • Support patient self-management of disease and behavior modification interventions. 

  • Engage in care coordination activities supporting transitions of care; build continuity. 

  • Coordinate continuity of patient care with patients and families following hospital admission, discharge, and ER visits. 

  • Manages high risk patient care, including management of patients with multiple co-morbidities or high risk for a higher level of care setting.

  • Facilitates patient medication management based upon standing orders and protocols. 

  • Monitor medication adherence through pharmacy data & follow-up with persons served as determined; identify barriers to medication adherence.

  • Establishes baseline data and tracks vital health indicators gathered at regularly scheduled psychiatric outpatient visits. Support continuous quality improvement of clinical care, utilization of resources, and development of new clinical tools, forms, and procedures. 

  • Responsible for the collection and demonstration of key data measures.

  • Support completion of SAMHSA funding grant initiatives such as engaging persons served to work with identified staff to compete NOMS related data collection. 

  • Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.

  • Treat all individuals with the utmost courtesy, decency and respect.

  • Provide responsive, and efficient services.

  • Interact with staff, consumers, local entities and advocacy groups to provide a service that meets local needs.

  • Provide highest level of Customer Service for both internal and external customers.

  • Required to report personnel leave; flex time and emergency leave to assigned supervisor.

  • Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.

  • Consistent adherence to the Center's Dress Code.

  • Consistent adherence to Center safety guidelines and expectations.

  • May be required to travel within Brazoria and Galveston Counties.

  • Out of region travel may be required to attend trainings.

  • Must maintain a clear driving record and driver's license in accordance with our Driver Policy.

  • Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

Non-Essential Job Duties:

  • N/A


  • Receives direct supervision from Chief Nursing Officer & onsite Program Manager.

Required Education:

  • Requires graduation from an accredited, Texas Board of Nursing approved RN education program.

Preferred Education/Licensure/Certifications:

  • Certification as a Phlebotomist, preferred; or, documentation to support training/experience.

Required Licensure/Certifications:

  • Documented proof of active licensure; licensure renewal required every 2 years as per Texas Board of Nursing; maintains current licensure with Texas Board of Nurse Examiners.

Required Experience:

  • 1 year in a Patient-Centered Medical Home clinical setting or knowledge of the Patient-Centered Medical Home and/or other primary care setting.

  • 2-5 years' experience in chronic disease management, case management, utilization management, and adult acute care. 

Preferred Experience:

  • 2-5 years clinical setting experience with 1 year within behavioral health setting


  • Ability to express self clearly and effectively, orally and in writing.
  • Requires ability to work within a team approach.
  • Requires proficiency with computer skills, programs and email.

Working Conditions:

  • Work will be performed in the Office setting.
  • May require varied work hours depending on need of clients.
  • Out of region travel may be required to attend trainings.
  • May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

Special Projects:

  • Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.

Job Related Physical/Mental Requirements & Environmental Conditions:


  • Ability to transport, adjust and/or move items up to 55 lbs.
  • Ability to ascend/descend stairs.
  • Ability to remain in a stationary position for long periods of time.
  • Ability to handle objects.
  • Ability to operate office equipment.
  • Ability to move around within an office setting and/or other locations as needed; may include ability to bend/twist, kneel/stoop and/or reach for items.
  • Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements.
  • Ability to detect and write effectively.
  • Ability to hear (with or without aid).
  • Ability to have visual acuity to operate a motor vehicle and observe objects within work setting.


  • Ability to accept constructive criticism.
  • Ability to maintain regular attendance.
  • Ability to understand, communicate and comprehend accurate information with others in English.
  • Ability to reason and analyze effectively.
  • Ability to solve practical problems as it relates to position.
  • Required to pass and maintain all Center mandated trainings.

Work Site/Environmental Conditions:

  • Ability to work alone.
  • Ability to work closely with others.
  • Ability to work closely with clients and/or family members with poor hygiene. Ability to work long and/or irregular hours.
  • May be subjected to hostile environment.
  • May be subjected to high crime environment.
  • Potential exposure to tobacco products.
  • May be subjected to both inside and outside environmental conditions.
  • Subject to standard noise levels within working environment.
  • Travel by motor vehicle, van, bus or plane may be required.

Qualified individuals must be able to perform these functions with or without reasonable accommodations as based on ADA requirements.