COPSD Specialist QMHP

Do you have a passion for helping others and seeking a career where you can make a difference? Then join our team where we have proven to be a strong, self-sufficient and timeless cornerstone of our community committed to connecting and serving people where they live.

GULF COAST CENTER - JOB DESCRIPTION

Job Title: COPSD Specialist QMHP

Location: Brazoria and Galveston Counties

FLSA Status: Non-Exempt

Working Status: Full Time with Benefits

Summary:

The COPSD Specialist will provide services to assist and support the client in developing skills to gain access to services that provide medical, social, educational and other services essential to meeting basic human needs and assist with coordination of individuals with active psychiatric and substance use disorders who require crisis resolution and/or specialized support in treatment due to non-responsiveness with substance use or mental health services resulting from symptomatic worsening and/or disruptive behavior. The COPSD Specialist will work with both the Recovery and Mental Health programs to ensure that clients are receiving integrated treatment and connecting to resources within the community to promote stability and recovery.

Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

The COPSD Specialist QMHP will be responsible for the following:

Essential Job Duties:

  • Provides RCM self management strategies and clinical coordination to individuals, groups, and family members as defined by GCC using evidence based strategies within the (TRR) model of care. 
  • Provide initial screening to determine priority population by conducting an intake interview and appropriate assessment to gather required information within average time frame of 30 minutes.
  • Conducts the Adult Needs & Strengths Assessment (ANSA) every 6 months or as clinically indicated for individuals as required & assigned. 
  • Responsible for ensuring staff completion of initial & annual ANSA recertification pursuant to the Praed Foundation & HHSC performance contract.  A lapse/expiration in certification will result in termination of employment. Exception:  If certification lapse/expiration is reported to supervisor within 24 hours of expiration date, employee will be granted opportunity to re-certify by close of following business day.  Any lapse/expiration greater than 24 hours will result in termination of employment. Additionally, all certified practitioners are responsible for participating in semi-annual quality assurance training activity conducted by the identified ANSA/CANS Super User.
  • Develops person-centered recovery plans based on patient's needs and preferences.
  • Through a system of care, helps to establish baseline data & assists with tracking vital health indicators as a part of BHCQMs & 1115 Waiver outcome measures.
  • Must be able to work independently and organize work effectively using time management tools.
  • Conduct drug screenings as needed.
  • Coordinates with Patient Services Specialist for completion of financial screenings.
  • Coordinates with Eligibility Advisor for completion of benefits screening & Medicaid application where applicable
  • Develops person-centered recovery plans based on patient's needs and preferences.
  • Presents patient cases to prescribers.
  • Makes appropriate referrals to community and Center services.
  • Works collaboratively with the COPSD staff  in order to identify needs within the community.
  • Connects the client to resources that are needed in order to promote stability and identify resources that can assist the client in meeting basic human needs.
  • Works as a liaison between the Recovery Program and Mental Health program, connecting clients to  community agencies and additional resources.
  • Identifies barriers to service and takes measures to appropriately overcome them.
  • Maintains communication with other service providers; coordinates recovery plan revisions as necessary.
  • Monitors client progress in relation to recovery plan.
  • Maintains contact with client; communicates client's progress with other team members; documents progress toward treatment plan; communicates with client and other resulting in amelioration of crisis.
  • Utilizes clinically sound judgment in developing relationships with client and service providers.
  • Decision making reflects knowledge of current trends in mental health and substance use services.
  • All documentation is accurate, complete and clear as required by the Center and/or State's procedures; progress notes are completed within specified time frames. Documentation will be in either Smart care and/or CMBHS
  • Participates in staffing sessions with both Recovery Program and Mental Health as a member of the clinical team
  • Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
  • Treat all individuals with the utmost courtesy, decency and respect.
  • Provide responsive, and efficient services.
  • Interact with staff, consumers, local entities and advocacy groups to provide a service that meets local needs.
  • Provide highest level of Customer Service for both internal and external customers.
  • Required to report personnel leave; flex time and emergency leave to assigned supervisor.
  • Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
  • Consistent adherence to the Center's Dress Code.
  • Consistent adherence to Center safety guidelines and expectations.
  • May be required to travel within Brazoria and Galveston Counties.
  • Out of region travel may be required to attend trainings.
  • Must maintain a clear driving record and driver's license in accordance with our Driver Policy.
  • Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

Non-Essential Job Duties:

  • N/A

Supervision:

  • Receives direct supervision from Program Manager-GICSC

Required Education:

  • Requires a bachelor's degree or equivalent in the behavioral sciences field of study from an accredited college or university and/or specialized QMHP certification. 

Preferred Education/Licensure/Certifications:

  • LCDC preferred 

Required Licensure/Certifications:

  • N/A

Required Experience:

  • N/A

Preferred Experience:

  • N/A

Abilities/Traits:

  • Demonstrate competence in crisis prevention and management and knowledge of substance use and treatment procedures; 
  • Ability to tailor COPSD services with Stages of Change applications;
  • Knowledge of DSM-V diagnostic criteria for major psychiatric and substance use disorders and the relationship between them;
  • Basic knowledge of pharmacology as it relates to individuals with co-occurring disorders;
  • Basic knowledge of mental illness and addiction;
  • Basic understanding of motivational interviewing techniques;
  • Preferred but not required: Knowledge of CMBHS; and experience documenting in an electronic health record. 
  • Must be able to be non-judgmental of clients, develop productive relationships with the diverse client population, and have good interpersonal communication and teaching skills with the diverse client population; 
  • Ability to express self clearly and effectively, orally and in writing.
  • Requires ability to work within a team approach.
  • Requires proficiency with computer skills, programs and email.

Working Conditions:

  • Work will be performed in the Office, Field and/or Remotely setting(s).
  • May require varied work hours depending on need of clients.
  • Out of region travel may be required to attend trainings.
  • May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.

Special Projects:

  • Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.

Job Related Physical/Mental Requirements & Environmental Conditions:

Physical:

  • Ability to transport, adjust and/or move items up to 55 lbs.
  • Ability to ascend/descend stairs.
  • Ability to remain in a stationary position for long periods of time.
  • Ability to handle objects.
  • Ability to operate office equipment.
  • Ability to move around within an office setting and/or other locations as needed; may include ability to bend/twist, kneel/stoop and/or reach for items.
  • Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements. Ability to detect and write effectively.
  • Ability to hear (with or without aid).
  • Ability to have visual acuity to operate a motor vehicle and observe objects within work setting.

Mental:

  • Ability to accept constructive criticism.
  • Ability to maintain regular attendance.
  • Ability to understand, communicate and comprehend accurate information with others in English.
  • Ability to reason and analyze effectively.
  • Ability to solve practical problems as it relates to position.
  • Required to pass and maintain all Center mandated trainings.

Work Site/Environmental Conditions:

  • Ability to work alone.
  • Ability to work closely with others.
  • Ability to work closely with clients and/or family members with poor hygiene. Ability to work long and/or irregular hours.
  • May be subjected to hostile environment.
  • May be subjected to high crime environment.
  • Potential exposure to tobacco products.
  • May be subjected to both inside and outside environmental conditions.
  • Subject to standard noise levels within working environment.
  • Travel by motor vehicle, van, bus or plane may be required.

Qualified individuals must be able to perform these functions with or without reasonable accommodations as based on ADA requirements.