Recovery Counselor

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GULF COAST CENTER - JOB DESCRIPTION

Job Title: OSAR Recovery Counselor

Location: Galveston, TX

FLSA Status: Non-Exempt

Working Status: Full Time with Benefits

Summary:

Provides outreach, screening, assessment, and referral to individuals identifying as having a substance use disorder in need of substance use treatment services in Region 6 assigned county area. 

Gulf Coast Center operates under a trauma-informed approach based on the six key principles of Safety, Trustworthiness & Transparency, Peer Support, Collaboration & Mutuality, Empowerment & Choice, and Cultural, Historical & Gender issues.

Job Duties: (To be performed with or without accommodation as based on ADA requirements)

The OSAR Recovery Counselor will be responsible for the following:

Essential Job Duties:

  • Provide substance use screenings in field and office-based settings; 
  • Provide Motivational Interviewing and/or Crisis Intervention;
  • Referral and follow-up to substance use/community treatment and related services;
  • Case Management for clients seeking services;
  • Documentation of all interactions concerning client care in CMBHS-electronic medical records;
  • Participates in weekly Counselor  trainings and completes all required LCDC-I paperwork independently and with the coordination of the identified QCC; 
  • Information dissemination at public presentations as assigned;
  • Training individuals and family members on Opioid Overdose prevention and rescue;
  • Participate in Quarterly Region meetings with the State.
  • Provide Follow-up as an independent service for clients who decline recommended services: As a follow up service for clients who may need further assistance; and/or as clinically indicated or needed. 
  • Attend weekly Galveston County HOPE Drug Court
  • Attend all mandatory Center trainings in accordance with Center policy. Attend all Recovery and OSAR trainings. Attend all meetings requested by assigned Program Manager. Ensure copies of certificated received from trainings are sent to Human Resources Administrative Assistant for employee file. 
  • Will be responsible and accountable for the adherence to and promotion of the agency compliance policy and will require communication with various departments to foster, develop and continue our community partnerships as it relates to the position.
  • Treat all individuals with the utmost courtesy, decency and respect.
  • Provide responsive, and efficient services.
  • Interact with staff, consumers, local entities and advocacy groups to provide a service that meets local needs.
  • Provide highest level of Customer Service for both internal and external customers.
  • Required to report personnel leave; flex time and emergency leave to assigned supervisor.
  • Strict adherence to the professional, ethical, and legal requirements set forth in GCC's Business Code of Conduct as well as the Corporate Compliance Plan.
  • Consistent adherence to the Center's Dress Code.
  • Consistent adherence to Center safety guidelines and expectations.
  • May be required to travel within Brazoria and Galveston Counties.
  • Out of region travel may be required to attend trainings.
  • Must maintain a clear driving record and driver's license in accordance with our Driver Policy.
  • Requires current Texas Driver's License, reliable transportation and must maintain current auto liability insurance.

Non-Essential Job Duties:

  • Ensure all documentation is accurate, complete, and clear as required by the Center and/or State procedures; progress notes are completed within specific timeframes. Utilization of CMBHS electronic health record for documentation of screenings and services notes. 
  • Maintains compliance with all documentation as assigned and required by the GCC policies and procedures.
  • Uses clinically sound judgment in developing relationships with client and services providers, and make decisions reflective of current trends in mental health and substance use services. Maintains contact with client, assessing and communicating progress in relation to individualized service plans. Participates in interagency meetings involving all substance use related services for collaboration. 
  • Responsible for reporting on services provided through the OSAR grant to the State on a monthly and quarterly basis. 
  • Demonstrates competences, professionalism, a customer-focused approach to services. Conducts community education programs on mental health and substance use treatment and services by the Center's programs as assigned. 
  • Communicate information to supervisor and other Center staff to ensure the sharing of information that affects program operations. Maintains communication with other services providers and identifies barriers to services and takes measures to appropriately communicate and address them. Serious problems are communicated to supervisor immediately. 

Supervision:

  • Receives direct supervision from Program Manager- Recovery & Outreach.

Required Education:

  • Requires an Associates Degree unless grandfathered in prior to the educational requirements; in this event you must have a minimum of a HS Diploma or equivalent.
  • Minimum requirements would include either LCDC status in good standing with the state of Texas, or LCDC-Intern with either 2,000 hours or successful completion of state exam
Preferred Education/Licensure/Certifications:
  • N/A

Required Licensure/Certifications:

  • Minimum requirements would include either LCDC status in good standing with the state of Texas, or LCDC-Intern with either 2,000 hours or successful completion of state exam

Required Experience:

  • N/A

Preferred Experience:

  • Direct care experience preferred

Abilities/Traits:

  • If in Recovery, must have two years continuous sobriety
  • Demonstrate strong clinical knowledge of substance use disorders, integrating DSM 5 and additional criterion to establish treatment recommendations. 
  • Must be able to work independently and organize work effectively using time management tools;
  • Possess knowledge of local community resources and network with agencies to ensure appropriate referrals as needed for client continuity of care;
  • Must be able to make sound clinical judgments within parameters of internship;
  • Provide sound clinical decisions within the parameters of the overall job duties and ensure that clinical recommendations are reflective of the program's mission and values
  • Must be non-judgmental of clients, develop productive relationships with the diverse client population and have good interpersonal communication and teaching;
  • Must be able to make constructive use of professional supervision.
  • Ability to express self clearly and effectively, orally and in writing.
  • Requires ability to work within a team approach.
  • Requires proficiency with computer skills, programs and email.

Working Conditions:

  • Work will be performed in the Office, Field and/or Remotely setting(s).
  • May require varied work hours depending on need of clients.
  • Out of region travel may be required to attend trainings.
  • May require travel to various locations within Brazoria and Galveston Counties. Requires current Texas Driver's License, reliable transportation safe and current with all state requirements, and liability insurance.
  • Community Mental Health Clinic setting;
  • May require transport of consumers;
  • Will require field based service delivery.

Special Projects:

  • Assist supervisor when requested to complete special projects and complete all assignments within a time frame negotiated with the supervisor. Completion of other duties as assigned by supervisor as it relates to the program and position.

Job Related Physical/Mental Requirements & Environmental Conditions:

Physical:

  • Ability to transport, adjust and/or move items up to 55 lbs.
  • Ability to ascend/descend stairs.
  • Ability to remain in a stationary position for long periods of time.
  • Ability to handle objects.
  • Ability to operate office equipment.
  • Ability to move around within an office setting and/or other locations as needed; may include ability to bend/twist, kneel/stoop and/or reach for items.
  • Ability to push/pull, crawl/squat as it relates to PMAB requirements; may be required to perform PMAB restraints as it relates to program requirements. Ability to detect and write effectively.
  • Ability to hear (with or without aid).
  • Ability to have visual acuity to operate a motor vehicle and observe objects within work setting.

Mental:

  • Ability to accept constructive criticism.
  • Ability to maintain regular attendance.
  • Ability to understand, communicate and comprehend accurate information with others in English.
  • Ability to reason and analyze effectively.
  • Ability to solve practical problems as it relates to position.
  • Required to pass and maintain all Center mandated trainings.

Work Site/Environmental Conditions:

  • Ability to work alone.
  • Ability to work closely with others.
  • Ability to work closely with clients and/or family members with poor hygiene. Ability to work long and/or irregular hours.
  • May be subjected to hostile environment.
  • May be subjected to high crime environment.
  • Potential exposure to tobacco products.
  • May be subjected to both inside and outside environmental conditions.
  • Subject to standard noise levels within working environment.
  • Travel by motor vehicle, van, bus or plane may be required.

Qualified individuals must be able to perform these functions with or without reasonable accommodations as based on ADA requirements.